Service Disclaimer
Important information about how Disaster Recovery Specialist works.
Disaster Recovery Specialist is a lead-intake and service-request platform for disaster recovery and property restoration services. Information submitted through this website may be reviewed and routed to an available provider based on location, project requirements, scheduling, and service availability.
Submitting a request does not guarantee that a provider will accept the project, arrive within a specific timeframe, or provide any particular service or result. No contractor-client relationship is created until a service provider separately accepts the project and confirms the scope and terms of service.
Consumers and property owners should independently verify the licensing, insurance, certifications, experience, and qualifications of any contractor or service provider before authorizing work. Estimates, repair recommendations, and service agreements are made by the responding provider and are not guaranteed by this website.
Information on this website is provided for general informational and lead-intake purposes and should not be considered legal, insurance, engineering, environmental, or professional advice. Insurance coverage decisions are made by your carrier, not by this website or by any responding provider.
What this site is
No response-time promises
We will not tell you a provider will be there in a set number of minutes. After a valley-wide storm that is never true, and everyone who says it knows that.
Sequence matters more than speed
Drying before rebuilding, and assessment before demolition. Work done out of order gets redone.
Damage is usually wider than it looks
Water travels along framing and under flooring. A provider will look past the room you called about.
We route, providers perform
Disaster Recovery Specialist is a lead-intake and service-request platform. A separate local provider performs any accepted work.
What we are not
We do not carry out restoration ourselves, and we will not publish response times, certifications, or job counts we cannot stand behind. A contractor-client relationship exists only once a provider separately accepts the project and confirms scope and terms. Check the licensing, insurance, and qualifications of any provider before work starts.
For immediate threats to health or safety — active fire, gas odour, structural collapse risk, or live electricity in standing water — contact emergency services or the appropriate utility or local authority before contacting us.
Dealing with damage in the River Valley?
Tell us what happened and what the property looks like right now. A coordinator can review it against the type of damage and what provider capacity actually looks like in the valley today.